AI Chatbot Development for Websites and WhatsApp
We build AI chatbots that answer from your own pages, prices and policies, on your website or WhatsApp, and hand over to a person when they do not know. A chatbot on your content starts at ₹45,000.
- Website chat widget
- WhatsApp chatbot
- Answers from your documents
- Lead capture to your CRM
- Handover to your team
- Conversation reports
What Our AI Chatbot Development Work Covers
The main things we build or run for you under this service.
A bot that reads your content first
It looks up your pages, price list and policies before it answers, and says so when the answer is not there. That is the difference between a useful assistant and one that invents a delivery date.
Website and WhatsApp from one source
The same knowledge answers on your site and on your WhatsApp Business number, so a customer gets the same price in both places.
Leads and handover, not dead ends
The bot takes a name and number when someone is ready to talk, passes the full conversation to your team, and tells the customer when to expect a reply.
How AI Chatbot Development Projects Run
Collect the real questions
We start from your enquiry emails, call notes and WhatsApp chats, because those are the questions the bot will actually get.
Fix the source content
Outdated prices and missing policies are corrected on your site before the bot is allowed to read them.
Build and test against a question list
You get a test link and a list of questions with the answers we expect. Wrong answers are fixed at the source, not patched in the bot.
Launch, then read the conversations
After launch we read what people asked and what the bot said, and close the gaps.
Why Businesses Choose IDM Valley
What you can expect from us on every project.
You can try ours before you pay for yours
The assistant on this website is one we built and host ourselves. Ask it something awkward and see what it does.
It runs where you decide
Open models on your own server, or a hosted API where that suits the job better. We tell you which one we are proposing and why.
AI Chatbot Development in Detail
Most chatbots disappoint for one reason: they were bought as a widget and never taught the business. A visitor asks what a service costs, the bot improvises, and now a customer is holding you to a price you never quoted. We build the other kind, the one that looks the answer up in your own content before it speaks.
What the chatbot does
- Answers questions about your services, prices, timings and policies from your own pages and documents
- Works on your website and, if you want, on your WhatsApp Business number
- Collects a name, number and requirement when a visitor is ready to talk, and sends it to your inbox or CRM
- Hands the conversation to a person for complaints, refunds and custom quotes
- Answers outside office hours and tells the customer when a person will pick it up
What it should not do
A chatbot should not negotiate, promise delivery dates, or guess. We set a written scope for what it answers, and everything outside that scope goes to your team with the transcript attached. Our post on what an AI chatbot can and cannot answer about your business goes through the limits in detail.
What it costs
A chatbot that answers from your own content starts at ₹45,000. If it also has to read from or write to a CRM, ERP or booking system, budget from ₹1,50,000, because each system it talks to is real integration work. There is a running cost too: hosting and model usage, which depends on how many conversations you get. The full breakdown is in our guide to what an AI chatbot for a website costs.
Where your data goes
You choose. We can run open models on a server you control, so customer conversations and documents stay on your infrastructure. That is how the assistant on this site works. A hosted API is sometimes the better tool, and when we suggest one we say so up front.
Related services
If you need more than a chatbot, see AI agents and workflow automation or WhatsApp Business API setup.
Our Recent Work
Real client projects, not stock photos. Every one of these is live.
Service Packages
Starting points, not final quotes. Every project is scoped to what you actually need.
Chatbot on your content
A solid starting scope for most small businesses.
Choose Chatbot on your contentWith CRM or ERP integration
More scope, more integrations, and a longer support window.
Choose With CRM or ERP integrationWant a precise estimate?
Pick what you need and the calculator gives you an itemised price and timeline in about a minute — no obligation.
Open the calculatorExplore Other Services
Other things we do, in case one of them is closer to what you need.
AI Software Development
Custom AI tools built into the systems you already run — chatbots that answer from your own documents, automation that removes repetitive work, and integrations with your CRM or ERP.
AI Agents & Workflow Automation
We build AI agents and automations that take over repetitive, high-volume work: sorting enquiries, reading documents, updating your CRM and drafting replies. A single automation starts at ₹45,000.
Generative AI & LLM Integration
We add generative AI to the software you already run: search that answers from your documents, document processing, and AI features inside your website, app, CRM or ERP. Focused builds start at ₹45,000.
Web Development
We design and build business websites in Next.js and React for companies in Delhi NCR and across India. A 5-page site starts at ₹25,000, takes 2–4 weeks, and the code and domain stay in your name.
Mobile App Development
Android and iOS apps for Indian businesses, built cross-platform in React Native or Flutter, or native where it matters. A single-platform MVP starts at ₹90,000 and both platforms at ₹1,80,000.
Digital Marketing
SEO, Google and Meta ads, email and WhatsApp campaigns for Indian businesses, run by one team and reported on cost per lead. Retainers start at ₹30,000 a month, with no lock-in contract.
Frequently Asked Questions
How much does an AI chatbot cost?
A chatbot that answers from your own content starts at ₹45,000. One that also connects to a CRM, ERP or booking system starts at ₹1,50,000. You also pay for hosting and model usage each month, which depends on conversation volume.
Will the chatbot make up answers?
It is built to look up your content first and to say it does not have the answer when the answer is not there. No AI system is perfect, so anything involving money, complaints or custom quotes is passed to a person.
Can it work on WhatsApp as well as my website?
Yes. The same knowledge can answer on a website widget and on a WhatsApp Business API number. WhatsApp needs a verified business, and Meta's per-message charges apply.
What do you need from us to start?
Your current price list, service pages, policies, and a sample of real customer questions from email, calls or WhatsApp. If the content is out of date we fix that first, because the bot repeats whatever it reads.
Do we own the chatbot?
Yes. It is built for you, and you keep the code and the data. It is not a monthly licence to someone else's product with your logo on it.
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